Privacy and Policy

Our Privacy Promise to You

We only collect the information essential to provide our services and improve your experience.
We never sell your personal data to third-party marketers.
We use strong security measures to protect your information.
You have full control over your data and can request to see or delete it at any time.

At Lilia Healthcare, your trust is the foundation of our relationship. This Privacy Policy explains in detail how we collect, use, and protect your personal information. Your privacy isn’t just a policy for us; it’s our commitment.

Information We Collect

Personal Information: When you visit our website or use our services, we may collect personal information such as your name, email address, phone number, and shipping address.
Usage Information: We may also collect non-personal information about your interaction with our website, including your IP address, browser type, pages visited, and the duration of your visit.

How We Use Your Information

We use the information we collect to provide you with the services you request, such as processing your orders, providing customer support, and delivering product-related information. We may use your contact information to communicate with you about your orders, updates to our services, promotions, and other relevant information. We analyze usage data to improve our website’s functionality, content, and user experience. We may also use your information to comply with applicable laws, regulations, or legal processes.

Information Sharing

We may share your information with third-party service providers who assist us in operating our website, conducting business, or providing services to you. These service providers are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose. We may disclose your information when required to do so by law or in response to valid legal requests, such as court orders or subpoenas. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You Are in Control of Your Information

The Right to Access: You can request a copy of the personal information we hold about you.
The Right to Update: If your information is incorrect, you have the right to have it updated.
The Right to Opt-Out: You can unsubscribe from our promotional communications at any time by following the instructions provided in such communications or by contacting us directly.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children, and if we learn that we have inadvertently collected personal information from a child under 13, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the “Last Updated” date at the bottom of this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@liliahealthcare.co.uk.

Last Updated: July 25, 2025