Privacy Policy

At Lilia Healthcare, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website or using our services, you consent to the terms of this Privacy Policy.

Information We Collect:
1. Personal Information: When you visit our website or use our services, we may collect personal information such as your name, email address, phone number, address, and other contact details.
2. Usage Information: We may also collect non-personal information about your interaction with our website, including your IP address, browser type, pages visited, and the duration of your visit.

How We Use Your Information:
1. Providing Services: We use the information we collect to provide you with the services you request, such as scheduling appointments, processing payments, and delivering healthcare-related information.
2. Communication: We may use your contact information to communicate with you about appointments, updates to our services, promotions, and other relevant information.
3. Improving User Experience: We analyze usage data to improve our website’s functionality, content, and user experience.
4. Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.

Information Sharing:
1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting business, or providing services to you. These service providers are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
2. Legal Requirements: We may disclose your information when required to do so by law or in response to valid legal requests, such as court orders or subpoenas.
3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your information.

Data Security:
We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices:
You have the right to access, update, or delete your personal information at any time. You can also opt-out of receiving promotional communications from us by following the instructions provided in such communications or contacting us directly.

Children’s Privacy:
Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children, and if we learn that we have inadvertently collected personal information from a child under 13, we will promptly delete it.

Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the “Last Updated” date at the top of this page.

Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@liliahealthcare.co.uk

Last Updated: 01.11.2024
This Privacy Policy is effective as of the date indicated above and governs the collection, use, and disclosure of information collected from users of our website and services from that date forward.